Frequently Asked Questions

How can we help you!

At Rollor Packaging we listens to our customer’s to provide the best packaging solution that fits their needs.

Hello, how can we help you?

Find answers to the most common questions about Rollor packaging, shipping protection, orders, and product solutions all in one place. If you have any other specific questions, our Rollor team is here to help. Feel free to contact us anytime by filling out the contact form below, and we’ll gladly assist you.

Frequently Asked Questions

Using Rollor Packaging to ship items sold via your e-commerce business has significant benefits. On one hand it gives your customers a unique unpacking experience and, on the other, it gives you the chance to use sustainable packaging which saves both the planet and costs. Check the video here.

Our packaging is 100% recyclable and bears the FSC® Certified Paper Label, meaning that the material has come from well-managed forests, recycled material, or controlled woods. No plastic fillers are needed. Rollor Packaging is more efficient and your items will be ready to wear on arrival.

Rollor Packaging can be customised, meaning that you can add your logo or full colour printing. You can even add an extra handle. The possibilities are actually endless. The Rollor Design Studio can help customers find the perfect solution so please contact us to discuss the various options. You can watch how our customer Neleman Vineyards customized the Rollor Bottle to match their brand here.

Yes! It is now possible to order unbranded lower Rollor quantities, as few as 25 units per size, through our partner FF Packaging. The Rollor’s will delivered flat-folded and packed directly to your business. Please note that the prices at FF Packaging are higher due to lower units and the fact that the Rollor’s must be folded, packed, boxed up, etc. It is perfect for testing phases and first rounds of product sales, before ordering a bigger amount directly with us. You can order them through here.

Rollor Packaging is produced worldwide and can be shipped anywhere.

Generally, production time takes up to 8 weeks, after which the Rollor Packaging will be ready for shipping.

Rollor Packaging is stacked flat on pallets for ease of delivery and storage.

Upon arrival the Rollor Packaging is ready to be shipped on. Our packaging solutions have been tested in high/tech transportation hubs. All you need to do is add a shipping label and your items will arrive in perfect condition.

To place an order we kindly ask you to fill in the form at the bottom of our website. The sales team will assist you in choosing the right packaging and size for your products.

Yes, please contact us at support@rollor.com